LOGO-Tools warranty
- All tools distributed by LOGO-Tools are granted a 12-month warranty (24 months in the case of consumer sales). During the warranty period, LOGO-Tools provides free removal of defects resulting from the use of defective parts in the production process (factory defects), o provided that the principles of proper operation, in accordance with the operating manual, have been followed. The warranty does not cover accessories and consumables, such as cutting wheels, cutting blades, etc. repair or modification of the device. Only LOGO-Tools service is authorized to perform warranty repairs.
Complaint form
SERVICE ADDRESS
LOGO-Tools
62-040 Puszczykowo
ul. Sloneczna 9A
Poland
We will contact you immediately after receiving the complaint protocol and propose the fastest way to settle the complaint. If possible, please attach photos of the damaged device
If you cannot use the form on our website, please send the complaint protocol in a different way. The protocol should contain the following data:
- Name and surname of the declarant / Company name Contact details (telephone number, e-mail address) Name / no. art. of the faulty device Address to be sent back after repair Date of purchase Description of the defect Photos of the device